Introduction
NG App Studio ("we," "us," or "our") respects your privacy and is committed to protecting your information according to applicable data privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile applications ("Apps"). By using our Apps, you consent to the practices described in this policy.
Personal Information
When we refer to personal data (or personal information) we mean any information of any kind relating to a natural person who can be identified, directly or indirectly, in particular by reference to such data.
Information We Collect
We collect the following information from users:
Category | Description | Example |
---|---|---|
Non-Personal Device Information | This information does not identify you as an individual. | Device information (model, operating system, version, error logs, etc.) |
Non-Personal Service Information | This information does not identify you as an individual. | Usage data (app features used, frequency of use), Crash logs (to diagnose and fix app issues), Analytics data (to improve app performance and user experience) |
Personal Information | Information you voluntarily provide us. | This may include feedback, bug reports, or contacting us. |
How We Use Your Information
We use the information we collect for the following purposes:
- To operate and improve our Apps
- To provide technical support and troubleshoot issues
- To analyze usage data and improve user experience
- To personalize app content and features (if applicable)
- To communicate with you about your inquiries or requests
- To comply with legal obligations
Data Sharing
We may share your information with third-party service providers (e.g., Firebase Analytics) who help us operate and improve our Apps. These service providers are contractually obligated to keep your information confidential and secure. We will not share your information with any third-party for marketing purposes without your explicit consent.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security measures, including encryption and access controls. However, no internet transmission or electronic storage method is completely secure.
Data Retention
We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location and applicable data privacy laws, you may have certain rights regarding your information, including:
- The right to access your information
- The right to rectify inaccurate information
- The right to request erasure of your information
- The right to object to the processing of your information
- The right to data portability (in some jurisdictions)
To exercise any of the rights described above, you can contact us at [email protected].
Children's Privacy
Our Apps are not directed towards children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. We will take steps to delete the information from our servers.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website or within the Apps. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or your information, please contact us at: [email protected]